Technical FAQ
Intangbo SW
- How to solve the problem of Bluetooth not being found when Parblo Intangbo SW is connected to Win11 computer?
- How to solve the problem of inconsistent line drawing ratio (turning circles into ellipses) when using Parblo Intangbo SW connected to Android phones (tablets)?
- How to connect Parblo Intangbo SW to Android phones (tablets)?
- How does Parblo Intangbo SW connect to a Windows 10 computer?
- How does Parblo Intangbo SW connect to a Mac computer?
- How does Parblo Intangbo SW switch to the appropriate gear?
Ninos Q II
- How to solve the problem of the Parblo Intangbo SW/Parblo Ninos Q2 being connected to an Android device, where the digital board can only be used in the left one-third area (turning circles into ellipses)?
- How to charge Parblo Intangbo SW/Parblo Ninos Q2 and check the displayed battery level?
- How to solve the movement delay or lag of Parblo Intangbo SW/Parblo Ninos Q2 digital pen at low sensing height?
- How to solve the problem of inconsistent line drawing ratio (circle to ellipse) when using Parblo Ninos Q2 to connect to an Android phone (tablet)?
- How does Parblo Ninos Q2 connect to an Android phone (tablet)?
- How does Parblo Ninos Q2 connect to a Mac computer?
Ninos Q
Intangbo X7
- When using the Intangbo series to connect Android devices, the digital board can only use about one-third of the left area (drawing circles to become ellipses). How to solve this problem?
- How to set shortcut keys when connecting to an Android phone using the small Q-board/Intangbo X7?
- How to adjust the coordinate mode when using the small Q-board/Intangbo X7 to connect to an Android device?
Ninos (N4/N7/N7B/N10/N10B)
- When using the Ninos series to connect Android devices, the digital board can only use about one-third of the left area (drawing circles to become ellipses). How to solve this problem?
- How to solve the problem that the direction of the line is wrong, and the vertical line is drawn horizontally (drawing a circle into an ellipse)?
Intangbo M/S
Ninos S/M
- How to upgrade the firmware of Ninos S? (black nib)
- How to fix if Ninos M/S is without pressure sensitivity in AI?
- Ninos S/M, A640 V2, A640, A610Plus V2, Intangbo S/M, Coast 12pro Apple driver settings and usage methods in macOS 10.14 and above
- How to solve Krita's no pressure?
- How to set shortcut keys?
A640 V2
Mast 13
A610 Pro
General
- How to uninstall the 2EDB driver digitizer?
- How to perform firmware upgrade?
- How to solve the delay or freeze of AI line drawing?
- How to solve Corel Painter automatically cut brushes?
- How to solve the problem when Medibang draws a line?
- How to solve the problem of movement delay or stuttering of the digital pen at low sensing heights?
A610
- How to switch left-hand with Parblo A610 ?
- How to make A610 work on macOS 10.14 ?
- How to connect A610 with my computer/laptop?
- How to download and install the latest driver for Parblo A610?
- What if the tablet driver can't be downloaded and installed?
- When I want to open the driver file it says: "System has detected other tablet drivers."
A609
- How to connect Island A609 with my computer?
- How to download and install the latest driver for Parblo A609?
- What if the tablet driver can't be downloaded or installed?
- How do I know if the driver is successfully installed?
- How to remove the driver of Parblo A609?
- What can I do if the pen of Parblo A609 doesn't work?
A610s
- How to connect Parblo A610s with my computer?
- How to download and install the latest driver for Parblo A610s?
- What if the tablet driver can't be downloaded and installed?
- How do I know if the driver of Parblo A610s is successfully installed?
- How to remove the driver of Parblo A610s?
- What can I do if the pen of Parblo A610s doesn't work?
A640
A610Plus
A610 V2
- What can I do if the tablet indicator keeps twinkling?
- How to replace the pen tips?
- Unable to Click with Mouse Pointer in Mac OS Mojave 10.14.1 using Parblo A610 V2 ?
- Why can't my express keys respond ?
- What can I do if the pen of Parblo A610 V2 doesn't work?
- What if the tablet driver can't be downloaded and installed?
Mast10
- How to connect the Mast 10 with my computer?
- What if the indicator light isn't on after connecting the Mast 10 with my computer?
- What can i do if the Mast 10 can't display?
- Why does the Mast 10 show different with my computer?
- How to download and install the latest driver for Parblo Mast 10?
- How to Completely Remove/Uninstall Mast 10 Drivers on Windows or Mac
Mast22
Coast10
- How to solve Coast10 black screen or no image?
- How to connect the Coast 10 with my computer?
- Why is the indicator light not on after connecting the Coast 10 with my computer?
- Why does the Coast10 show different with my computer?
- What can i do if my pen doesn't respond?
- What can I do if the pen nib is offset the cursor?
Coast12Pro
Coast13
- How to connect the Coast 13 with my computer?
- What can i do if the Coast 13 can't display?
- Why does the Coast 13 show different with my computer?
- How to download and install the latest driver for Parblo Coast 13?
- How to remove driver?
- Drawing Tablet Pen is not responding
Coast16
- How to connect the Coast 16 with my computer?
- What if the indicator light isn't on after connecting the Coast 16 with my computer?
- What can i do if the Coast 16 can't display?
- Why does the Coast 16 show different with my computer?
- How to remove the driver?
- What can i do if the pen doesn't respond on Coast 16?
Coast22
- How to connect the Coast 22 with my computer?
- Why can’t i finish the calibration?
- What can i do if the Coast 22 can't display?
- Why does the Coast 22 show different with my computer?
- How to download and install the latest driver for Parblo Coast 22?
- How to remove the driver?