How to upgrade the firmware of A640V2, A610Plus V2? (Windows Only)

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    Carlos Antônio da Silva Junior

    I did exactly as in your tutorial but instead of updating it (error-> mcucipherfile) and now the table doesn't work anymore, it just doesn't work anywhere can you help me?

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    Gabriel Souza

    Aconteceu o mesmo comigo

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    Carlos Antônio da Silva Junior
    hello parblo team we need decent support here
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    Carlos Antônio da Silva Junior

    gabriel souza eu consegui resolver sozinho 

    https://support.parblo.com/hc/en-us/articles/900004265763

    baixa o app desse firmeware deles e faz todo o processo de tutorial

    o link certo e esse acabei de fazer e a minha mesa voltou

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    Fly Now

    Deu certo aqui, obrigado Carlos! Salvou haha

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    Lupo Albi

    A solução do Carlos deu certo aqui, minha mesa voltou também. Muito obrigado, Carlos!

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    Julio Cesar da Silva

    o meu ficou parado nessa parte 

    "Pronto para atualizar o firmware .."

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    Julio Cesar da Silva

    Alguém do suporte pra ajudar a gente ?
    eu dependo dessa mesa pra trabalhar !

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    mdvoid

    Same problem as Julio Cesar da Silva, it just stays in "Ready to update the firmware.." any idea how to fix this?

     

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    Julio Cesar da Silva

    ficam me enviando sempre o mesmo link
    que não resolve nada.

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    mdvoid

    Got it working, restarted windows and started the process again, ended tasks in task manager and executed the file again and it did start the process  to 100% it took a while but the firmware update worked (i had to switch from pc to android mode a couple times, after i finished firmware update i restarted windows, then tried the pentablet icon, upon  any problem i switched from android to pc mode pressing any two buttons in the tablet at the same time for about 6 seconds, if it works the light will blink 3 times and now it should detect the tablet, good luck)

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    Julio Cesar da Silva

    vou tentar aqui ate der certo

    talvez eu precise usar um outro computador.

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    Julio Cesar da Silva

    Consegui graças a Deus 
    tive que usar um computador com o windows 7

    pra poder trocar o firmware

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    Valentina Labbé

    https://www.youtube.com/watch?v=hZ_wTOmBcIY

    The tutorial video is way simpler and easier. 

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    Rian Fernandes

    Funcionou. Resolveu o problema de tela invertida!

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    Rodolpho Dutra

    Hi, Parblo, How to fix? I've tried some things and nthing, including format the pc! Win10 pro 64

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    Rodolpho Dutra

    New error

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    Rodolpho Dutra

    Another one!

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    Rodolpho Dutra

    Another one!

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    Rodolpho Dutra

    I found the bug!

    Win10 is installing the tablet as a mouse with a generic driver, and has no compatibility.

    Palliative solution: Uninstall the mouse's driver and unplug and plug the Parblo. If doesn't work, format your PC, update driver and follow this instructions.

    PS.: Ty for nothing Parblo support! Hope you fix it soon! Think about release a standalone driver file.

    Encontrei o bug!
    O Win10 está instalando o tablet como mouse utilizando um driver genérico que não tem compatibilidade.

    Solução paliativa: Desinstale o driver do mouse; Desconecte e conecte o Parblo novamente. Se não funcionar, formate o computador e atualize o driver assim que iniciar e depois siga estas intruções.

    PS .: Obg por nada suporte Parblo! Espero que vocês consertem logo isto! Pensem em fornecer um arquivo com o driver 

     

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