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How to make Parblo A640 /Mast 13 /A610s work with macOS Catalina?

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Parblo Support
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Model : A640,Mast13,A610s

1. First, uninstall the tablet or graphics driver from the computer, download the latest driver and install it on the Parblo website.

2. After the installation is complete, the launcher opens "YJ option", the system will pop up a prompt (as shown), click "Open System Preferences".

 

open.png

 

3. Click "Click the lock to make changes" to unlock it.

 unlock.png

 

4.  Click "Input Monitoring", add  "YJDaemon".

Then, click "Click the lock to prevent further changes" to lock it.

 imput.png

 

5. In "Accessibility", " Tick "YJoption", and click "Click the lock to prevent further changes."

 to lock it.

 

Access.png

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    忘照亮

    Help!! Help!! Help!! Even after these settings, the tablet does not work normally. I can't open the installed plug-in. These setting can't work in Mac OS 10.15.3 at all???? Are there nobody have the same problem????

    The problems have bothering me for three days!! Oh my god~~~~

     

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    Parblo Support

    Hi， 忘照亮

    Please kindly notice that for now the A640 /Mast 13 /A610s doesn't support macOS 10.15.3, we are working on the new driver. Please send a email to cs@parblo.com and we will inform you via email once we have progress of the driver.

     

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    Allen Li

    I really like my Parblo tablet. Thanks Missy for your help. She patiently guided me on how to make A640 compatible with macOS 10.15.3

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    Parblo Support

    Hi, 忘照亮,

     

    Please kindly know that we already updated the driver for A640 /Mast 13 /A610s, the driver can work well with macOS10.15.3 now.

    Please download the driver from this link:

    https://support.parblo.com/hc/en-us/sections/360001066694-Macintosh

    If there were anything we can help with, please send an email to cs@parblo.com.

    Thanks.

     

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    Hihoo2974

    How to use Mast22 for Catalina?

    when you support mast22 for Catalina?

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    Isaac Martinez

    Just to be clear, this does not help those with a A160 V2, correct? If it does, when I install the application, follow these steps, and launch the program, it says my device is not plugged in, when it is. Then when I unplug and plug it back in, the application crashes.

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    Parblo Support

    Dear Isaac,

    Please follow this FAQ to do some special settings:

    https://support.parblo.com/hc/en-us/articles/360000377521-What-can-I-do-if-I-got-the-message-Not-Find-Tablet-Tablet-Not-Found-or-No-Device-

    If there were anything we can help with, please send an email to cs@parblo.com.

    Thanks.

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