How to perform firmware upgrade?

Precautions before upgrading:

1. Please download the firmware package in advance and save it in a location where you can find it(The firmware package is at the end of the article). The firmware package must be decompressed, otherwise, the firmware package will not be detected by the upgrade tool; please download the latest version of the driver from the official website to upgrade the firmware, No firmware upgrade function for older drivers
2. Please check the product, firmware type, and pen type in the diagnostic tool interface
①Confirm the product (such as A640V2)
② Confirm the firmware type (such as CP1)
③ Confirm the Pen Type (such as P05)
3. Select the firmware ".bin" file corresponding to "product-firmware type-pen type" to upgrade (do not change the name of the ".bin" file, if you can't find the corresponding firmware ".bin" file, please don't do it at will upgrade)
4. Do not disconnect during the upgrade process

This firmware upgrade method is applicable to all tablet models except Ninos S (black nib), if your tablet model is Ninos S (black nib), please click here to use another upgrade method

Windows upgrade process:

1. Open the driver, click on the "About" interface, click on "Diagnosis" which will pop up a diagnostic tool window, and select "Firmware Upgrade"
(Note: The tablet that loses the firmware will directly jump to the step 2 interface)

2. Confirm "Product-Firmware Type-Pen Type" and click "OK", the file window will open

(Attention! Be sure to remember these 3 pieces of information, which will be used later)

3. In the pop-up window, find the firmware package downloaded and saved in advance, and select the firmware ".bin" file corresponding to "Product-Firmware Type-Pen Type" to upgrade
(Note: Take the firmware upgrade example of product A640V2-firmware type CP1-Pen Type P05, for other products please refer to this step to upgrade)

Intangbo S - CP2 [no cursor] problem

(If your product is Intangbo S-CP2 and the cursor is not displayed even on the mobile phone, please select firmware version 1.17 to upgrade)

Intangbo M - CP2 [pen ink leakage] problem

(If your product is Intangbo M-CP2 and the pen does not touch the digital board to write in space, please choose this firmware to upgrade)

Ninos N7 [pen ink leakage] problem

(If your product model is Ninos N7 and the pen does not touch the digital board to write in space, please select this firmware to upgrade)

4. After the firmware upgrade is completed, the driver interface will automatically pop up

Mac upgrade process:

1. Open the driver, click on the "About" interface, click on "Diagnosis" which will pop up a diagnostic tool window, and select "Firmware Upgrade"
(Note: The tablet that loses the firmware will directly jump to the step 2 interface)

2. Confirm "Product-Firmware Type-Pen Type" and click "OK", the file window will open

(Attention! Be sure to remember these 3 pieces of information, which will be used later)

3. In the pop-up window, find the firmware package downloaded and saved in advance, and select the firmware ".bin" file corresponding to "Product-Firmware Type-Pen Type" to upgrade
(Note: Take the firmware upgrade example of product A640V2-firmware type CP1-Pen Type P05, for other products please refer to this step to upgrade)

Intangbo S - CP2 [no cursor] problem

(If your product is Intangbo S-CP2 and the cursor is not displayed even on the mobile phone, please select firmware version 1.17 to upgrade)

Intangbo M - CP2 [pen ink leakage] problem

(If your product is Intangbo M-CP2 and the pen does not touch the digital board to write in space, please select this firmware to upgrade)

Ninos N7 [pen ink leakage] problem

(If your product model is Ninos N7 and the pen does not touch the digital board to write in space, please select this firmware to upgrade)

4. After the firmware upgrade is completed, the driver interface will automatically pop up