1. Please make sure that the DisplayLink driver is installed on your computer
Download and install DisplayLink driver steps
Windows system
① Download the DisplayLink driver according to the diagram
Click for the download address
②After the download is complete, open and follows the prompts to install
mac system
① Download the DisplayLink driver according to the diagram
Click for the download address
②After the download is complete, open and follows the prompts to install
2. Please open the DisplayLink driver. If the problem is not resolved, please go to the next step
①windows system (after downloading the DisplayLink driver, it is turned on by default)
②Mac system (find "DisplayLink Manager" in "Launchpad" and open)
3. Check whether the reason is the data cable or computer port
please try
①Re-plug the wire and make sure that the connection between the USB cable and the tablet and computer port is not loose
②Replace the computer port to connect
③Plug both USB ports of the line into the computer
(Please note: if your computer has a USB port, please plug the USB cable directly into the computer USB port without passing through an intermediate adapter)
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