How to solve pen ink leakage or writing in space?

Parblo Support

1. Make sure that the pen has not been dropped. (Please note: If the pen is dropped, it may cause abnormal line drawing)

2. Please upgrade the firmware. If the problem is not resolved, go to the next step.

3. Please replace the pen nibs:

4. If you have tried the above and the problem is still not resolved, please contact the Parblo staff.

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