What should I do if the tip of Coast12Pro and the cursor are not in the same position?

Notice:
●If the offset is still large after calibration, please repeat the calibration procedure.
●When using the pen to draw on the pen display, slight optical parallax is normal because of the thick glass between the pen tip and the pen touch screen.

Windows system:

Please set according to the monitor mode before calibrating. (Please note: inconsistent setting items may cause the cursor to shift significantly after calibration or the calibration fails to pass)

❆Right-click on the desktop to enter "Display Settings".

1. "Duplicate these displays" mode:
① "Change the size of text, apps, and other items" to "100%", use (Recommended) "resolution "1920*1080".

②Open the Parblo driver and select "Coast12Pro" in the "Area Settings" interface to "Calibration".

2. Extended mode:
①There are 1 and 2 at the top, you can click "Identify" to know what the monitors 1 and 2 represent respectively.

②Find the display corresponding to the pen display, click 2 (Coast12Pro), "Change the size of text, apps, and other items" to "100%", and use the (recommended) resolution "1920*1080".

③Open the Parblo driver and select "Coast12Pro" in the "Area Settings" interface to "calibration".

Mac system:

Please set according to the monitor mode before calibrating. (Please note: inconsistent setting items may cause the cursor to shift significantly after calibration or the calibration fails to pass)

❆Click the Apple icon in the upper left corner of the computer, open "System Preferences", and then open "Displays".

1. "Mirror displays" mode:
① Select "Coast12Pro" for "Optimize for" in the "Display" interface, and select "Best for Coast12Pro” below.

②Open the Parblo driver and select "Coast12Pro" in the "Monitor Mapping" interface to perform "calibration".

2. Extended mode: (After calibration, please do not change the position of the display at will)
①Click "Gather windows", find the window of (coast12Pro), select the "Resolution" of the display interface as the "Default for display" option.

②Open the Parblo driver and select "Coast12Pro" in the "Monitor Mapping" interface to perform "calibration".