Why is the indicator light not on after connecting the Coast 10 with my computer?

Parblo Support

July 27, 2018 04:18
Updated

Confirm the USB ports of your computer are workable, try to plug the cable into different USB ports of your computer.
Try to plug both interfaces of the USB cable.

If above doesn't help, the hardware might be defective.

Comments

3 comments

Abi Tegiacchi

November 19, 2020 19:48
To whom it may concern,

I am writing this because I cannot find any answers of what happened to my Parblo Coast 10 which I bought last year. It worked excellent until today, in this morning I connected it as I usually do, but only the red light turned on, the green one has not turned on yet. I have installed the latest driver's versions as is suggested above, as well as I followed the instructions written above and all the instructions aviable in this site but I cannot find why my tablet stopped working.

I hope you can assist me with this problem.
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tiddy beans

December 10, 2020 21:23
Abi, did you ever fix it? I want to know because I'm having the same issue.
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Abi Tegiacchi

March 23, 2021 16:47
@tiddy beans I couldn't make the tablet work, and I am currently searching for a place where usb ports are fixed.
I was given (very nice and fast replyed) advices about trying a new usb cable, trying a different computer, and checking if the pc's usb ports and cable used worked, and they did work in other devices than the tablet, so unfortunately I couldn't fix my problem
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