Recently, Apple released a supplemental update for macOS Catalina 10.15 which aimed to fix some lingering issues with the desktop operating system while avoiding a major update in the process.
To provide a smooth user experience for our users, we are dedicated to improving the drivers to fix the compatibility issue with this new Mac OS.
For model Parblo A640 /Mast 13 /A610s, please follow the instruction here to set up the driver.
For model A610PLUS and A610 V2 A610PRO that supports macOS Catalina 10.15, please follow the below steps to setup:
1. Download the latest drivers on the "Support - Download Drivers" page.
2. Connect the product and install the driver.
After the driver is installed, click the driver and the following picture will pop up. Please click "Open System Preferences".
3. Click "Click the lock to make changes" to unlock it.
4. In "Accessibility", "Tick "PenTabletSetting", and click "Click the lock to make changes" to lock it.
5. Click "Input Monitoring", add "PenTabeltDrier" and "PenTablet Setting".
Then, click "Click the lock to make changes" to lock it.
For those products models that are not listing above, we are improving their drivers now and will inform you after strict testing. Thank you for your understanding!
Comments
3 comments
What if in my setting I have no Input Monitoring tab??? Please help!!!
Hi agata2604
Please kindly know that only when you use the macOS Catalina 10.15 will you have the Input Monitoring tab. If you are using the macOS 10.14 or below, you don't need to do this setting.
If there were any questions, you can send an email to cs@parblo.com to get support.
Thank you.
even after these settings, the tablet does not work normally.
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